

In most business correspondence, you can start with “Dear Mr / Dear Ms” + surname. Formal business correspondence (for example: a letter of enquiry) If you start with this, you should end “Yours faithfully”. If you don’t know the person you’re writing to, you can start with “Dear Sir / Madam”.

The way you start your letter depends on how formal you need to be.

Here are some widely used phrases for starting and ending business letters and emails in British English. As this is not a standard way of ending business emails, it makes your writing look unprofessional. If you write business correspondence, you’ll need to know how to start a letter (or email) and how to end the letter or email.įor example, a common mistake in ending an email is to write “Bye” or “Bye Bye”. Make sure that your business letters and emails use the correct salutations and endings.
